You will find the details for the account and can change the password for the Incoming server there, the outgoing mail server only shows SMTP and You have to tap on that Primary Server in order to find where the Outgoing password is hidden so you can update it. From there select the BT email account and select the account where it is listed under IMAP. To change the outgoing mail password you have to go into Settings then scroll down to Passwords & Accounts or on older devices Mail, Contacts, Calendars. If the above does not resolve the problem, when you change your BT password on an iPhone/iPad/Apple device it may only change for INCOMING mail. When entering the settings, make sure that in the Outgoing server you do not use the "use same as incoming" for the email address and password. If it does then move onto the next device if you have one. If that works you should wait at least an hour to allow the servers to sync and then add the new password to your iPad, remembering to remove any characters you may have added and again check it works. Once you have done that, change your email password by logging onto your email account on a browser and check that you can access your email via webmail (on a browser). If you have deleted the account and it is no longer on your device do not try and add it at this time. The easiest way of doing that is to turn them off if you still have the account on your device or add a couple of characters to the email address so that it is not checking your account.
If the problem did not resolve its self after a day or two or in your instance where you have deleted the email account from your device you should stop your iPad and any other devices from checking for email. If you can there is obviously nothing wrong with your password or account hence the advice to do nothing. The first thing to do when it happens is check to see if you can log on to your email account via a web browser. The best advice when it happens is to do nothing, especially do not change passwords or delete the account from your phone as that can cause more problems than it solves.
0 kommentar(er)
